PAPER PRODUCT GUIDES
The carton looks fine. Why is the appliance corner damaged?
You open a delivery and find a dent in the appliance, even though the outer carton looks intact. Before ordering a thicker box, check how the product fits inside the pack. A stronger carton can help with handling and stacking, but it won’t stop a loose product or accessory from shifting. FedEx’s packing guide treats box strength, cushioning and limiting movement as separate considerations.
Start with the damage pattern.
Photograph the carton, internal packaging and product before taking the pack apart. Is the same corner damaged across multiple shipments? Can the product move inside the box? Could a plug or accessory hit the casing? These clues help you decide what to change first.
If the product moves, check the fit.
A fitted corrugated insert can hold it in position and keep accessories separate. When reviewing an insert, account for the product’s weight, dimensions and vulnerable surfaces. Check that the carton closes without pressing on the product.
If the damage is at a specific corner or edge, review that contact point.
A paperboard corner or edge protector may be worth trialling. Adding one doesn’t automatically increase the carton’s load rating or prove that the new design can replace foam.
Test the complete pack before scaling up.
Trial-fit the product, then choose tests that reflect how the package will be handled, stacked and shipped. If you’d like Shing Fung to review a packaging requirement, send the product dimensions, weight, photos of the current pack, any damage examples and the estimated order quantity to sales@shingfunghk.com.